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Retail

Generative AI for retail & ecommerce

Generative AI presents an opportunity for retail and ecommerce companies to drive AI-powered customer and employee experiences. Explore how retail organizations can leverage generative AI and how to get started.

Elastic helps retailers quantify outcomes, such as a 68% improvement in time to market of new features with Elastic Observability.

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Learn what's holding online shoppers back from finding and buying what they want and how retailers can respond.

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Security experts weigh in on 4 key strategies to fend off rising cybersecurity risks in the retail industry.

Anchor the customer journey in data

Unlock a unified brand experience

Across the retail industry, teams personalize their user experience to drive demand with Elastic. Deliver exceptional search, enable developers to innovate faster, and create secure and trustworthy solutions.

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Retailers
From online to offline, create integrated omnichannel experiences through the power of search. Harness data to better understand customers, refine operations, and develop trusted long-term relationships.
Watch the Walmart Story
Ecommerce
Make the ecommerce buyer journey relevant, frictionless, and fast so customers can readily find and discover products — and become repeat customers. In parallel, observe and protect those channels to ensure a great experience.
Learn more
Grocers
As traditional grocery shopping becomes augmented with digital channels, data is becoming more fragmented. Leverage a platform that enables you to manage it all, so you can help customers put food on the table.
Watch the H-E-B Story
Marketplaces
Deliver a secure and highly performant environment for your buyers and sellers, while enabling customers to navigate listings and find the right product with ease.
Read the OLX Story

"One of the reasons we went with the Elasticsearch Service was to have that flexibility to scale. With the press of a few buttons, we went from an under-performing system to one that delivered receipt lookups at lightning speeds."

Juan Herbst, Development Manager, The Warehouse

Creating better insights, performance and protection through search

Imagine all your data — both new and years old — now searchable in seconds. Enhance customer experiences through new services and secure operations.

Tailor buyer journeys
Build scalable customer (or employee) search journeys that deliver relevant, personalized suggestions and insights to drive conversion.
Ensure uptime and performance
Swiftly assess the health & performance of your website and IT ecosystem. Reduce MTTR, improve productivity, and eliminate multiple tools.
Offer trustworthy and secure experiences
Defend your brand. Proactively address cyber threats, protect customer data, and combat payment fraud at cloud scale.

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Generative AI retail use cases

The power of generative AI for retail

Generative AI has the ability to transform the retail and ecommerce industry. Watch this video series to learn about generative AI retail use cases, the value this new technology can bring to customers and employees, and key considerations for getting started. Keep watching to see an example generative AI demo for retail customers.

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Customer case studies

The Elasticsearch Platform enables retailers to create best-in-class search experiences and observe and protect their environments.

Customer spotlight
Protecting clusters and driving performance.
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Customer spotlight
Powering the search for better help documentation.
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Customer Spotlight
Ensuring customers can find the right tool for the job.
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One platform for your journey

Accelerate results that matter, across any cloud. Easily deploy in your favorite public cloud, or in multiple clouds, and extend the value of Elastic with cloud-native features.

Search
Let customers search your product catalog to find and discover products with ease.
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Observe
Converge data silos, deliver unified visibility, and realize actionable insights.
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Protect
Equip security teams to prevent, detect, and respond to threats at cloud speed and scale.
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77% improvement in website conversion rates

Learn how retailers are seeing quantified outcomes with Elastic.

Elastic Cloud, your way

Purchase through your marketplace of choice to consolidate your cloud bill and leverage your existing cloud spending commitments. See all the regions we support on our regions page.

AWS Marketplace

Elastic Cloud on AWS gives users the ability to run prebuilt SaaS solutions for search, observability, and security. Start a free trial.

Azure Marketplace

Elastic on Microsoft Azure gives you the ability to deploy Elasticsearch directly within the Azure portal.

Google Marketplace

Deploy on Google Cloud so you can derive powerful, real-time insights from your data in minutes.

Elastic Cloud trial

We handle the maintenance and upkeep, so you can focus on gaining the insights that help you run your business.