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Configuring Watcher to Send Messages to HipChat

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Configuring Watcher to Send Messages to HipChat

You can configure Watcher to use the HipChat APIs to send messages to HipChat rooms and users. Watcher supports both the HipChat v2 and v1 APIs.

Configuring HipChat Accounts

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You configure the accounts Watcher can use to communicate with HipChat in your elasticsearch.yml configuration file. Each account configuration has a unique name and specifies a HipChat API profile and the authentication information needed to access the APIs. You can also specify message defaults, such the default message text and color.

Watcher provides three HipChat API profiles:

integration: Sends messages to a specific room using HipChat’s v2 API Send room notification.
user: Sends messages as a particular user through the HipChat v2 API. Enables you to send messages to arbitrary rooms or users.
v1: Sends messages to rooms using HipChat’s v1 API rooms/message.

The v1 profile is provided because it is simple to set up and the HipChat v1 API is familiar to many users. However, HipChat has deprecated the v1 API and is encouraging users to migrate to v2. Both the integration and user profiles are based on the HipChat v2 API.

If you configure multiple HipChat accounts, you either need to configure a default HipChat account or specify which account the notification should be sent with in the hipchat action. You set default_account in watcher.actions.hipchat.service to specify a default account.

To configure HipChat accounts, set the watcher.actions.hipchat.service property in elasticsearch.yml. For example:

watcher.actions.hipchat.service:
  default_account: hipchat-account1
  account:
    hipchat-account1:
      profile: v1
      auth_token: 3eLB803Nyp7UBmegJwP1rMdUmzk5HqnzJCgflrhv
      message_defaults:
        color: purple
        format: text
    hipchat-account2:
      profile: integration
      auth_token: 3eLB803Nyp7UBmegJwP1rMdUmzk5HqnzJCgflrhv
      room: mission-control
      message_defaults:
        color: gray
        format: text

See the following sections information about using each profile type.

Using the HipChat Integration Profile

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You can use the integration profile to send messages to specific rooms. When you set an account’s profile to integration, Watcher sends the messages through HipChat’s v2 Send room notification API.

When you use the integration profile, you need to configure a separate HipChat account in Watcher for each room you want to send messages—the account configuration contains a room-specific authentication token. Alternatively, you can use the user or v1 profile to send messages to multiple rooms.

The integration profile only supports sending messages to rooms, it does not support sending private messages. To notify a particular HipChat user, create an account that uses the user profile.

Before you can configure an account that uses the integration profile, you need to generate a room-specific authentication token through the HipChat admin console:

Log in to hipchat.com or your HipChat server as a group administrator.
Go to Group admin > Rooms.
Click the name of the room you want to send messages to.
Click the Tokens link.
Enter a name for the token in the Label field.
Select the Send Notification scope.
Click Create.
Copy the generated token so you can paste it into your HipChat account configuration in elasticsearch.yml.

To configure a HipChat account that uses the integration profile, you must:

Set the type to integration.
Set room to the name of the room you want to send messages to.
Set auth_token to the room-specific authentication token.

For example, the following snippet configures an account called notify-monitoring that sends messages to the monitoring room.

watcher.actions.hipchat.service:
  account:
    notify-monitoring:
      profile: integration
      auth_token: 3eLB803Nyp7UBmegJwP1rMdUmzk5HqnzJCgflrhv
      room: monitoring

You can also specify defaults for the notification messages. For the complete list of attributes, see HipChat Account Attributes.

Using the HipChat User Profile

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You can use the user profile to send messages to rooms as well as individual HipChat users. When you set an account’s profile to user, Watcher sends messages as a particular user through the HipChat v2 API.

Before you can configure an account that uses the user profile, you need to:

Add a HipChat user for Watcher. Watcher sends messages via this HipChat user account, so keep that in mind when setting the user name.
Create an API token for the Watcher user:
1. Log in to HipChat as the Watcher user.
2. Go to https://<hipchat-server>/account/api. For example, https://www.hipchat.com/account/api.
3. Confirm the user password.
4. Enter a name for the token in the Label field.
Select the Send Notification and Send Message scopes.
Click Create.
Copy the generated token so you can paste it into your HipChat account configuration in elasticsearch.yml.

To configure a HipChat account that uses the user profile, you must:

Set the type to user.
Set user to the email address associated with the Watcher user.
Set auth_token to the Watcher user’s authentication token.

For example, the following snippet configures an account called notify-monitoring that sends messages to the monitoring room.

watcher.actions.hipchat.service:
  account:
    notify-monitoring:
      profile: user
      user: [email protected]
      auth_token: 3eLB803Nyp7UBmegJwP1rMdUmzk5HqnzJCgflrhv

You can also specify defaults for the notification messages. For the complete list of attributes, see HipChat Account Attributes.

Using the HipChat v1 Profile

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You can use the v1 profile to send messages to particular rooms. When you set an account’s profile to v1, Watcher sends the messages through HipChat’s v1 rooms/message API.

The v1 profile uses a deprecated API that is expected to be removed by HipChat in the future.

The v1 profile only supports sending messages to rooms, it does not support sending private messages. To notify a particular HipChat user, create an account that uses the user profile.

Before you can configure an account that uses the v1 profile, you need to generate a v1 API token:

Log in to your HipChat server as a group admin.
Go to https://<hipchat-server>/admin/api. For example, https://hipchat.com/admin/api.
Confirm your admin password.
Select the Notification type.
Enter a name for the token in the Label field.
Click Create.
Copy the generated token so you can paste it into your HipChat account configuration in elasticsearch.yml.

To configure a HipChat account that uses the user profile, you simply:

Set the type to v1.
Set auth_token to the v1 authentication token you generated.

For example, the following snippet configures an account called notify-monitoring:

watcher.actions.hipchat.service:
  account:
    notify-monitoring:
      profile: v1
      auth_token: 3eLB803Nyp7UBmegJwP1rMdUmzk5HqnzJCgflrhv

You can also specify defaults for the notification messages. For the complete list of attributes, see HipChat Account Attributes.

HipChat Account Attributes

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Name	Required	Default	Description
`profile`	yes	-	The HipChat account profile to use: `integration`, `user`, or `v1`.
`auth_token`	yes	-	The authentiation token to use to access the HipChat API.
`host`	no	api.hipchat.com	The HipChat server hostname.
`port`	no	443	The HipChat server port number.
`room`	no	_	The room you want to send messages to. Must be specified if the `profile` is set to `integration`. Not valid for the `user` or `vi` profiles.
`user `	no	-	The HipChat user account to use to send messages. Specified as an email address. Must be specified if the `profile` is set to `user`. Not valid for the `integration` or `v1` profiles.
`message.format`	no	`html`	The format of the message: `text` or `html`.
`message.color`	no	`yellow`	The background color of the notification in the room
`message.notify`	no	`false`	Indicates whether people in the room should be actively notified

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