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Why is APM important? Applications are the lifeblood for modern organizations. They are the gateway to the products, services, and tools people use every day, and they are also becoming increasingly complex. With the rise of distributed applications — cloud-native technologies and microservices — teams simply cannot keep up with the volume of telemetry data streaming in. They need a way to monitor everything in order to deliver exceptional user experiences.
APM ensures that applications perform as expected. To maintain customer confidence, APM tools can alert teams to potential issues so they are resolved fast.
History of APM Since its founding in the 1990s, APM has given IT teams visibility into applications where previously they were blind. Throughout the years, several companies have experimented with distributed tracing . But it wasn’t until the 2010s that more robust APM solutions entered the market. These platform solutions offer more high-level tracking and end-to-end monitoring capabilities.
APM vs. Observability On the surface, observability and APM are similar. They both use telemetry to gather data and deliver insights on performance. While APM is more application-focused — tracking and monitoring transactions — observability covers both application and infrastructure performance. Observability enables deep dives into the technical details for improved understanding of systems. It can help teams understand the context and root cause behind a performance issue by correlating across logs, metrics, and traces.
What does APM measure? APM tools can measure:
Server health: Monitor server CPU usage, memory demands, and read/write speedsError rates: Track performance degradation and identify issuesResponse time: Determine whether app performance is being impactedInstances: Understand how many server or app instances are running to scale efficiently and manage overall costs. This metric is critical for cloud-based applications.Request rates: Evaluate user traffic to understand why there are spikes or users are inactiveAvailability: Track uptime for the application
What are the benefits of APM? When applications stop working, it is better to know ahead of time before creating a negative experience for users. APM allows teams to identify and resolve issues quickly, and even prevent them in the future. With a comprehensive APM tool, teams can:
Increase stability and uptime Reduce incidents Resolve issues faster Release high-quality software Identify infrastructure improvements Improve productivity Create better user experiences Drive revenue
What are the challenges of APM? APM tools do not come without challenges. Teams are dealing with massive amounts of data streaming in real time. Complex, distributed applications — especially those using cloud-native technologies — can make APM instrumentation a challenge. If there are issues across an environment or complex root cause analysis cases, many tools can struggle.
APM solutions need to monitor end-to-end transactions, applications, and code-level performance to give organizations comprehensive coverage. Having a single platform provides the most comprehensive coverage, and can simplify workflows and speed issue resolution. It is important to choose the right APM solution that can use a combination of monitoring methods to meet business goals.
APM glossary Distributed tracing Distributed tracing is the method of tracking and analyzing the flow of requests and responses through an application from frontend to backend services. It helps teams understand how different parts of an application are interacting with each other and identify potential bottlenecks or issues.
Spans Spans are each a piece of the workflow. They measure from the start to the end of an activity and contain execution information. Common span attributes are:
Start and completion time Name Type
Transactions Transactions are events that correspond to a logical unit of work. They are often associated with an incoming request or similar task for a monitored service. Transactions can include multiple spans as well as additional attributes, like data about the environment in which the event is recorded. A few examples of transactions include:
Request to your server Batch job Background job In APM solutions, transactions usually refer to web transactions and are inclusive of all activity from the time a request is submitted to when a response is received.
Traces Traces are a detailed code-level record of the actions performed by an application. They measure the status and duration of method or function calls made in relation to an application request.
Services A service is a self-contained piece of software that performs a specific task or set of tasks. They are designed to be loosely coupled and highly reusable, and are often used in a microservices architecture. Services are often deployed using container technologies, such as Docker and Kubernetes.
OpenTelemetry OpenTelemetry is an open-source framework for collecting and exporting telemetry data from applications, services, and libraries. It provides libraries and APIs for instrumenting code and collecting data, as well as tools and integrations for analyzing, visualizing, and storing the data.
OpenTelemetry is vendor-neutral and extensible. It is considered the standard for collecting and exporting telemetry data.