The benefits of using a Verified MSP for your Elastic deployments

Why is it that we see so many customers now considering or using an MSP or MSSP? From what we hear from our customers and MSP partners, several factors seem to be most impactful:

1. The ever-changing and complex IT landscape: It is extremely difficult for customers to really evaluate technology when there are so many different options to consider, or even to stay compliant with the latest data protection, security, and privacy regulations. 

2. The rate of innovation: The advances are so exponential, and customers are looking to highly specialized MSPs to support the architecture and management of their various technology solutions. 

3. IT skills shortage: There are few specialized resources available for organizations to have the capability of managing their own environment.

4. Rise in cyber attacks: Cyber threats to organizations of all types are on the rise, making it so critical for customers to align with either internal resources or MSSPs who can properly protect and remediate in case of a breach.

Elastic’s MSP partners have direct access to our trainings, documentation, and certifications. They know how to use Elastic® to its fullest, so they can help you realize — and speed up — business results. They have a deep understanding of our products and solutions and are the first to know about new features and launches. Plus, they have exclusive access to Elastic support 24/7.

We continuously evolve our strategy based on customer needs, which prompted us to launch a new designation in our MSP program called Elastic Verified. 

Elastic Verified MSPs get access to additional benefits, including guided onboarding support and enablement with Elastic engineers and service co-creation workshops. Verified MSP partners undergo a rigorous review process by Elastic and are required to have the architecture, best practices, and resources in place to manage our products with a high level of service.

By using one of our Elastic Verified MSP partners to design, operate, and manage your Elastic environments in the cloud, hybrid, or on-prem, you can rest assured that your Search, Observability, and/or Security solutions will be properly architected, defended, managed, and supported. 

When this is taken care of, you’ll be free to focus on running your business, gaining insights from your data, and attracting and retaining customers.

For more information, or if you are ready to get started, reach out to Elastic’s MSP team by sending an email to msp@elastic.co.   

Looking for an Elastic Verified MSP partner? Visit Elastic partners now.

The release and timing of any features or functionality described in this post remain at Elastic's sole discretion. Any features or functionality not currently available may not be delivered on time or at all.