- Observability: other versions:
- What is Elastic Observability?
- What’s new in 8.8
- Get started
- Application performance monitoring (APM)
- Logs
- Infrastructure monitoring
- Synthetic monitoring
- Get started
- Scripting browser monitors
- Configure lightweight monitors
- Manage monitors
- Work with params and secrets
- Analyze monitor data
- Monitor resources on private networks
- Use the CLI
- Configure projects
- Configure Synthetics settings
- Grant users access to secured resources
- Manage data retention
- Use Synthetics with traffic filters
- Migrate from the Elastic Synthetics integration
- Synthetics support matrix
- Synthetics Encryption and Security
- Uptime monitoring
- Real user monitoring
- Universal Profiling (beta)
- Alerting
- Service-level objectives (SLOs) (beta)
- Cases
- CI/CD observability
- Troubleshooting
- Fields reference
- Tutorials
- Monitor Amazon Web Services (AWS) with Elastic Agent
- Monitor Amazon Web Services (AWS) with Beats
- Monitor Google Cloud Platform
- Monitor a Java application
- Monitor Kubernetes
- Monitor Microsoft Azure with Elastic Agent
- Monitor Microsoft Azure with the Azure Native ISV Service
- Monitor Microsoft Azure with Beats
IMPORTANT: No additional bug fixes or documentation updates
will be released for this version. For the latest information, see the
current release documentation.
Cases
editCases
editCollect and share information about observability issues by opening a case directly in the Elastic Observability app. Cases allow you to track key investigation details, add assignees and tags to your cases, set their severity and status, and add alerts, comments, and visualizations. You can also send cases to third party systems by configuring external connectors.

If you create cases in Stack Management or the Elastic Security app, they are not visible in Observability. Likewise, the cases you create in Observability are not visible in Stack Management or the Elastic Security app. You also cannot attach alerts from Stack Management or the Elastic Security app to cases in Observability.
Was this helpful?
Thank you for your feedback.