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Elastic Docs ›Kibana Guide [8.7] ›REST API ›Cases APIs

Add comment to case API

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Add comment to case API

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Adds a comment or alert to a case.

For the most up-to-date API details, refer to the open API specification.

Request

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POST <kibana host>:<port>/api/cases/<case_id>/comments

POST <kibana host>:<port>/s/<space_id>/api/cases/<case_id>/comments

Prerequisites

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You must have all privileges for the Cases feature in the Management, Observability, or Security section of the Kibana feature privileges, depending on the owner of the case you’re updating.

Description

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Each case can have a maximum of 1,000 alerts.

Path parameters

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<case_id>
(Required,string) The identifier for the case. To retrieve case IDs, use Find cases.
<space_id>
(Optional, string) An identifier for the space. If it is not specified, the default space is used.

Request body

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alertId
(Required*, string or array of strings) The alert identifiers. It is required only when type is alert. You can use an array of strings to add multiple alerts to a case, provided that they all relate to the same rule; index must also be an array with the same length or number of elements. Adding multiple alerts in this manner is recommended rather than calling the API multiple times. [preview] This functionality is in technical preview and may be changed or removed in a future release. Elastic will work to fix any issues, but features in technical preview are not subject to the support SLA of official GA features.
comment
(Required*, string) The new comment. It is required only when type is user.
index
(Required*, string or array of strings) The alert indices. It is required only when type is alert. If you are adding multiple alerts to a case, use an array of strings; the position of each index name in the array must match the position of the corresponding alert identifier in the alertId array. [preview] This functionality is in technical preview and may be changed or removed in a future release. Elastic will work to fix any issues, but features in technical preview are not subject to the support SLA of official GA features.
owner
(Required, string) The application that owns the case. Valid values are: cases, observability, or securitySolution.
rule

(Required*, object) The rule that is associated with the alerts. It is required only when type is alert. [preview] This functionality is in technical preview and may be changed or removed in a future release. Elastic will work to fix any issues, but features in technical preview are not subject to the support SLA of official GA features.

Properties of rule
id
(Required, string) The rule identifier. [preview] This functionality is in technical preview and may be changed or removed in a future release. Elastic will work to fix any issues, but features in technical preview are not subject to the support SLA of official GA features.
name
(Required, string) The rule name. [preview] This functionality is in technical preview and may be changed or removed in a future release. Elastic will work to fix any issues, but features in technical preview are not subject to the support SLA of official GA features.
type
(Required, string) The comment type, which must be user or alert.

Response codes

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200
Indicates a successful call.

Examples

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Add a comment to case ID 293f1bc0-74f6-11ea-b83a-553aecdb28b6:

POST api/cases/293f1bc0-74f6-11ea-b83a-553aecdb28b6/comments
{
  "type": "user",
  "comment": "A new comment.",
  "owner": "cases"
}

The API returns details about the case and its comments. For example:

{
  "comments":[
    {
      "id": "8af6ac20-74f6-11ea-b83a-553aecdb28b6",
      "version": "WzIwNDMxLDFd",
      "type": "user",
      "owner": "cases",
      "comment": "A new comment.",
      "created_at": "2022-03-24T00:49:47.716Z",
      "created_by": {
        "email": null,
        "full_name": null,
        "username": "elastic"
      },
      "pushed_at": null,
      "pushed_by": null,
      "updated_at": null,
      "updated_by": null
    }
  ],
  "totalAlerts": 0,
  "id": "293f1bc0-74f6-11ea-b83a-553aecdb28b6",
  "version": "WzIzMzgsMV0=",
  "totalComment": 1,
  "title": "Case title 1",
  "tags": ["tag 1"],
  "description": "A case description.",
  "settings": {
    "syncAlerts": false
  },
  "owner": "cases",
  "duration": null,
  "severity": "low",
  "closed_at": null,
  "closed_by": null,
  "created_at": "2022-03-24T00:37:03.906Z",
  "created_by": {
    "email": null,
    "full_name": null,
    "username": "elastic"
  },
  "status": "open",
  "updated_at": "2022-03-24T00:49:47.716Z",
  "updated_by": {
    "email": null,
    "full_name": null,
    "username": "elastic"
  },
  "connector": {
    "id": "none",
    "name": "none",
    "type": ".none",
    "fields": null
  },
  "external_service": null
}

Add an alert to the case:

POST api/cases/293f1bc0-74f6-11ea-b83a-553aecdb28b6/comments
{
  "alertId": "6b24c4dc44bc720cfc92797f3d61fff952f2b2627db1fb4f8cc49f4530c4ff42",
  "index": ".internal.alerts-security.alerts-default-000001",
  "type": "alert",
  "owner": "cases",
  "rule": {
    "id":"94d80550-aaf4-11ec-985f-97e55adae8b9",
    "name":"security_rule"
  }
}
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