IMPORTANT: No additional bug fixes or documentation updates
will be released for this version. For the latest information, see the
current release documentation.
Troubleshooting
editTroubleshooting
editThis section provides a series of troubleshooting solutions aimed at helping users fix problems that an Elasticsearch deployment might encounter.
General
edit- Fix common cluster issues
- Several troubleshooting issues can be diagnosed using the health API.
Data
edit- Fix watermark errors caused by low disk space
- Add a missing tier to the system
- Allow Elasticsearch to allocate the data in the system
- Allow Elasticsearch to allocate the index
- Indices mix index allocation filters with data tiers node roles to move through data tiers
- Not enough nodes to allocate all shard replicas
- Total number of shards for an index on a single node exceeded
- Total number of shards per node has been reached
- Troubleshooting data corruption
Management
editCapacity
editSnapshot and restore
editOther issues
editContact us
editIf none of these guides relate to your issue, or you need further assistance, then you can contact us as follows:
-
If you have an active subscription, you have several options:
- Go directly to the Support Portal
- From the Elasticsearch Service Console, go to the Support page, or select the support icon that looks like a life preserver on any page.
-
Contact us by email: [email protected]
If you contact us by email, use the email address that you registered with so that we can help you more quickly. If you are using a distribution list as your registered email, you can also register a second email address with us. Just open a case to let us know the name and email address you want to add.
- For users without an active subscription, visit the Elastic community forums and get answers from the experts in the community, including people from Elastic.