It is time to say goodbye: This version of Elastic Cloud Enterprise has reached end-of-life (EOL) and is no longer supported.

The documentation for this version is no longer being maintained. If you are running this version, we strongly advise you to upgrade. For the latest information, see the current release documentation.

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Elastic Docs ›Elastic Cloud Enterprise Reference [2.12] ›Administering deployments ›Secure your clusters

Reset the password for the elastic user

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Reset the password for the elastic user

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For version 5.0 and later: You might need to reset the password for the elastic superuser if you cannot authenticate with the elastic user ID and are effectively locked out from a cluster.

To reset the password:

  1. Log into the Cloud UI.

  2. From the Deployments page, select your deployment.

    Narrow the list by name, ID, or choose from several other filters. To further define the list, use a combination of filters.

  3. From your deployment menu, select Security.
  4. Click Reset password.
  5. Copy down the auto-generated password for the elastic user.

The password is hashed after you leave this pane, so if you lose it, you need to reset the password again.

Reset the password for the admin user

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You might need to reset the password for the admin user if you cannot authenticate with the admin user ID and are effectively locked out from your entire installation.

If this happens, you’ll need to retrieve it or reset it.

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